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Frequently Asked Questions about Electric Scooters
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1) Do I need a licence to ride Swish Bikes?
2) Do I need motor insurance?
3) What is the range of the motorbikes?
4) Is there a warranty?
5) What colour can I have?
6) How much does is cost to "fill up"?
7) Recharging uses electricity from a power station, is that really "greener" than normal petrol bikes?
8) How do I recharge?
9) Do I get a warning that I need to recharge?
10) What servicing does the bike require? Can I get spare parts?
11) Are these road legal?
12) Can I collect or see the motorbike first?
13) I live abroad do you ship to other countries?
14) Are these electric mopeds fully type approved for using in Europe?
15) My building has a lift, will it fit?
16) Can I ride it as soon as I buy it?
17) How far and fast does the 2000W model go instead of the 1500W?
18) Do the electric lights, indicators and horn run off 12V like other motorbikes?
19) I want to register the motorbike myself with the DVLA or I do not need the bike to be registered with the DVLA, will it save me money?


 


1) Do I need a licence to ride Swish Bikes? 
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If you want to use the motorbikes on public roads then you need to have a full car licence (pre-Feb 2001) or a full or provisional motorbike licence. This is a high power full-sized motorcycle, not a toy. It is a very safe mode of transportation at safe speeds. It is classed as a 50cc moped.
Full car licence holders qualifying after 1 February 2001 must also complete a CBT course before riding a moped on the road.

2) Do I need motor insurance?                   ::Back to Top::
To use the motorbike on public roads in the UK, you need to have 3rd-party or comprehensive insurance. We can help find suitable insurance companies. If you want to get an insurance quote try contacting MCE Insurance

3) What is the range of the motorbikes?                   ::Back to Top::
The range greatly depends on a number of factors, the most important one being how hilly the terrain is but style of riding, riding speed, temperature, tyre pressure all affect the maximum range. On flat ground the range can be up to 30 miles, but in hilly areas this can drop dramatically to 15 miles or less. The more gently one rides the longer the battery power lasts to give greater range.

4) Is there a warranty?                   ::Back to Top::
All Swish Bikes products come with a 6 warranty.

5) What colour can I have?                   ::Back to Top::
We can supply a bike in practically any colour but you may need to wait to get your specific colour if we do not have it in stock. Typically the most common colours we have are Silver, Black, Metallic Blue, Blue, White, Red, Green, and a variety of one colour and 2-colour - "sporty stripes"- combinations.

6) How much does it cost to "Fill up"?                   ::Back to Top::
It costs less than 5p to "fill up", i.e. recharge completely flat batteries. Electricity companies charge electricity in units of kWh (Kilo-Watt-Hours). Typically the cost for 1 kWh is about 5-8p depending on your supplier. Your charger uses less than a kWh to charge the batteries.

7) Recharging uses electricity from a power station, is that really greener than normal petrol bikes?                   ::Back to Top::
Firstly, the conversion of fuel into electricity at a power station is being done in a much more efficient way than a similar conversion of fuel into motion in a petrol engine. Secondly, many power stations use alternative fuels to fossil fuels to generate electricity, and more are continually being added that generate electricity from renewable resources like, wind, solar and bio fuels. Thirdly, the main concern at the moment are green house gases and the levels of carbon dioxide (CO2) in the atmosphere giving rise to global warming. These are mainly caused from the burning of fossil fuels as used in petrol engines, whereas even power stations that use fossil fuels have many sophisticated technologies to try to reduce their output of CO2 and produce less carbon dioxide proportionately. And lastly, as more and more of the worlds transport starts being electric or using other clean technology like being hydrogen powered, even more electricity will start being generated from clean sources like wind, solar, hydro, and maybe even one day nuclear fusion (the completely clean version of nuclear power without any radioactive fuel or by-products).

8) How do I recharge?                   ::Back to Top::
The motorbikes come with a small mains charger. Simply plug into any mains outlet. Some cities are now even installing kerb-side recharging points.

9) Do I get a warning that I need to recharge?                   ::Back to Top::
The bikes have a battery gauge as well as the standard speedometer, mileage counter, indicator warnings, and high beam warning. The battery gauge will indicate when the battery is getting low.

10) What servicing does the bike require? Can I get spare parts?
Swish Bikes require very little if any servicing compared to other powered transport. There are no spark plugs to change, no oil to top up, no air filter to change, no gearbox to go wrong, no chain to lubricate. The only dirt formed on the bike will be from the road, as there is no oil, grease or petrol to spill anywhere. Obviously it should be inspected by the rider every so often to make sure that the brakes are working properly and that everything is securely attached and functioning, maybe a bulb to change but otherwise they are extremely low maintenance. The batteries do have a specific lifetime and will need to be changed if the bike gets used a lot but like a car battery this would only be every 2 or more years. If spare parts are required, many parts are standard motorbike parts that can be bought from any specialist and otherwise Swish Bikes keep regular stock and can easily order more.

11) Are these road legal?                  :::Back to Top::
Yes, they are proper motorbikes not toys and get registered with the DVLA

12) Can I collect or see the motorbike first?
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Yes, just contact us.

13) I live abroad do you ship to other countries?
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Yes we do but it can be quite expensive as these motorbikes are large and heavy. Just let us know where to and if you want air or sea freight.

14) Are these electric mopeds fully type approved for using in Europe?
Yes, the different models come either with a Certificate of Conformity and are type approved or are supplied with a Ministers Approval Certificate from VOSA to allow DVLA registration.

15) My building has a lift, will it fit?
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The different electric motorcycles models are all about 185cm long (just over 6 feet). If the lift is wide then you can put the bike in at a slight diagonal to help take up less length.

16) Can I ride it as soon as I buy it?
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Yes you can but to be road legal you will need to wait for the DVLA registration to come through which can take a couple of weeks.

17) How far and fast does the 2000W model go instead of the 1500W?
Contrary to what some people think the larger motor of the 2000W model does not go significantly faster, it just gets to the maximum speed much faster, i.e. it accelerates better. But in doing so it generally uses more power and therefore has a lower range. The 2000W models are also available but we do not keep them currently in stock and therefore there is a longer delivery time for them.

18) Do the electric lights, indicators and horn run off 12V like other motorbikes?
Yes, they are standard parts, exactly the same as other motorcycles so replacements are never an issue. 

19) I want to register the motorbike myself with the DVLA or I do not need the bike to be registered with the DVLA, will it save me money?
Yes, if you don't need the bike to be registered then just let us know. It will save you about £60 off the price.

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Got any more questions? Let us know and we can add them to the list.
 

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